faq’s

Jetstar, Virgin Blue and Qantas all service Townsville on a daily basis from most capital cities. Direct flights are available in many cases. Townsville is also serviced by Rail and Coach.

You will need to get to the Ferry Terminal. There are two methods of transfer from Townsville Airport to the Breakwater Ferry Terminal:

• Taxi: phone – 131008 and takes approx 15 minutes.
• Airport Shuttle: Townsville Airport operates a shuttle service. The desk is located inside the arrivals terminal for the purchase of tickets. http://shuttletsv.com.au/

SeaLink & Magnetic Island Ferries operate the passenger ferry services with walk on service.

SeaLink:
Location: Breakwater Ferry Terminal, Sir Leslie Theiss Drive. Phone: 1300 624 443. Pricing is listed on this service’s website. All tickets can be purchased at the SeaLink Terminal on arrival. sealink.com.au

Magnetic Island Ferries:
Location: Ross Street, South Townsville. Phone: (07) 4796 9300. Pricing is listed on this service’s website. All tickets can be purchased at the Magnetic Island Ferries Terminal on arrival. magneticislandferries.com.au

• A range of hire cars (mokes, topless etc).
• Magnetic Island Taxi Service phone: 131008.
• A regular and very convenient bus service operates on Magnetic Island.
  http://www.sunbus.com.au/magnetic-island/

The Magnetic Island Car Ferry departs regularly from the Townsville ferry terminal. Bookings in advance are essential. It is a comfortable and a convenient way to travel to Magnetic Island. https://magneticislandferries.com.au/

Best of Magnetic will help organise the best way for you to get to Villa Kembali. Their team can transfer you with a free service operating from their office until 5:30pm (The Best of Magnetic office is opposite the ferry terminal).
Please contact the team if you are arriving outside of this time for advice on how to access the property after hours.

Villa Kembali is managed by Best of Magnetic on our behalf, so if you have any concerns during your stay, you can call them on (07) 4778-5955

Magnetic Island has two patrolled beaches in Alma Bay and Horseshoe Bay ( just 150 metres away from Villa Kembali) complete with stringer nets in the summer from Nov – May.

You can shop at the well-stocked IGA located at 147 Sooning St Nelly Bay or we suggest that you get a home delivery for groceries from the Foodworks – https://magneticisland.myfoodworks.com.au/ Additionally there is a grocer which is walking distance from Villa Kembali in Horseshoe Bay which can supply all your day to day needs.

Of course, Woollies and Coles online deliver too

The bed layout/configuration is flexible. The main bedroom has a 4 poster king-sized bed. The other 3 bedrooms have king-sized beds which can be split into king singles. Additionally Villa Kembali has 2 single fold out beds available.

We are conscious of the safety of youngsters:

• Please check with Best of Magnetic what equipment can be provided such as cots, potties etc.  Should you require additional items a baby equipment hire company is located on the island.
• Have a night off! – we can provide you the contact details of a fully qualified babysitter. 
• There is a pool fence but please play safe around the pool with active supervision, no diving and observe all cautionary signs.

Various games, magazines and books are available for guests’ use.

Yes, all bathroom and bed linen, and beach towels are supplied and included in your rates.

Please see link for the booking terms and conditions of your stay:
https://www.trova.net.au/best-of-magentic-holiday-buisness

In most instances full payment is required 14 days prior to your arrival.

Check in time is from 2.30pm.

In many instances your accommodation has only been vacated the morning of the day you are arriving. In these cases, unfortunately we cannot provide an earlier check in.

The SeaLink Breakwater ferry terminal (Townsville) has storage lockers. You may wish to leave your bags here and spend the day exploring Townsville.

The Nelly Bay (Magnetic Island) ferry terminal also has storage lockers, and you could spend the day exploring Magnetic Island.

Alternatively, Best of Magnetic may have some capacity to hold your bags for a short while within office hours.  Please call to confirm.

We’ll be there to meet you at the Nelly Bay Ferry Terminal and transfer you to your accommodation.

Yes please. We don’t run a dedicated service to meet each ferry. Our transfers operate only on request. Once you know your travel plans please let us know what ferry you are likely to be on and we can book in your transfer. Because we understand delays in travel happen, we also ask that you phone the office (07 4778 5955) as you board the passenger ferry so that we know you made the ferry we expected you on.

Check out is strictly 10am. Often we have guests arriving to your accommodation on the day of your departure and require the time to clean and prepare the accommodation.

As long as it is between 8am and 10am we will collect you from your accommodation and transfer you to the ferry terminal. Please let us know 24 hours before your intended departure which ferry you’d like to depart the island on.

Taxis operate on Magnetic Island for those guests requiring early morning transfers. The number is the National Taxi number 131008. Alternatively, you will be staggered how simple and user friendly the local bus service.